Frequently Asked Questions
What is GetVR?
GetVR is an Australian eCommerce store specialising in providing Australian’s with the world’s latest and greatest virtual reality accessories. For Oculus Rift, Oculus Rift S, Oculus Quest, HTC Vive and other leading VR headset providers.
How can I contact GetVR support?
Simply send us a message on our site's chat widget in the bottom right hand side of your screen. Or if we're offline please send us an email to firstname.lastname@example.org and we'll be in contact as soon as possible.
Where is my order?
Firstly, thank you for supporting GetVR. Some orders may be experiencing a delay due to the recent Covid-19 pandemic. Your patience is appreciated, but if you are concerned please don't hesitate to contact us at email@example.com.
What is your refund policy?
You can read more about our refund policy here.